Privacy policy

Privacy Policy

Last updated: 20 August 2026

Evoreller operates the online store at https://evoreller.com/, together with the pages, tools, products and support services that come with it (collectively, the "Services"). This policy explains what personal information we collect when you browse, shop or contact us, why we collect it, and the choices you have over it.

Evoreller is an Australian-operated online business serving customers exclusively in the United Kingdom, run as a sole trader based at 50 Radburn Rd, Hebersham NSW 2770, Australia. Order fulfilment is handled by trusted third-party partners who deliver to customers in the United Kingdom. Evoreller is the data controller for the personal data collected through this website, which means we decide how and why your data is processed, and we do so in line with the UK General Data Protection Regulation (UK GDPR). By using the Services you acknowledge that you have read this policy; if anything in it is unclear, write to us at info@evoreller.com before you order.

Personal Information We Collect

What we hold depends on how you interact with the store. When you place an order or contact us, we collect your contact details — name, email address, phone number, billing address and your United Kingdom delivery address. We keep transaction records: the products you ordered, your order number and your payment history. We never see or store your full card details; payment is handled entirely by our secure payment providers. If you message our support team, we keep the content of that conversation so we can resolve your issue and refer back to it. And like almost every website, we automatically receive certain technical data — your IP address, browser type, device information and how you move through our pages — via cookies and similar technologies.

How We Collect It

Most of what we hold comes straight from you, when you check out, sign up for emails or contact support. The technical data described above is collected automatically as you browse. We also receive limited information from the service providers who keep the store running — for example, a courier confirming a delivery scan, or a payment provider confirming a transaction went through.

How We Use Your Information

We use your information to do the job you've asked of us: processing and preparing your order, passing delivery details to our fulfilment and logistics partners so your parcel reaches your UK address, sending you order confirmations and tracking updates, and answering your support messages. We also use it to monitor transactions for fraud and keep the store secure, to meet our accounting and legal obligations, and — only where you have opted in — to send marketing emails, which you can unsubscribe from at any time using the link in any message.

How We Share Your Information

We share personal data only with the parties needed to run the store. Our fulfilment and logistics partners and their tracked courier networks receive the details needed to pack and deliver your order. Payments run through secure gateways, card networks and digital wallets — Visa, Mastercard, American Express, UnionPay, JCB, Apple Pay, Google Pay and Shop Pay. Our technology providers include Shopify, which hosts the store, alongside the analytics tools that keep the site working. We will disclose information to authorities or courts where the law requires it. We never sell, rent or trade your personal data to outside marketing companies.

Relationship with Shopify

The Services are hosted on Shopify's e-commerce platform, so information you submit is transmitted to and processed by Shopify, whose infrastructure may sit outside your country of residence. You can read how Shopify handles shopper data in the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users, and exercise certain rights directly through the Shopify Privacy Portal at privacy.shopify.com/en.

Cookies and Tracking

Cookies keep your cart working, remember your preferences, help us understand site performance and protect against fraud. Some are essential to the site's operation; others support analytics or marketing. You can manage or block cookies in your browser settings, though blocking essential ones may stop the cart and checkout from working properly.

Children's Data

Our store sells women's fashion and is not directed at children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has given us their details, contact us at info@evoreller.com and we will delete them.

Legal Basis for Processing

We only process personal data where the law gives us a valid basis: to perform our contract with you when you place an order, to comply with legal and accounting obligations, to pursue our legitimate interests in running and protecting the store, or with your consent for optional extras such as marketing emails.

Data Retention and Security

We keep personal information only as long as we need it — to fulfil orders, maintain customer service records and satisfy standard tax, accounting and legal requirements — and then it goes. We take reasonable technical measures to protect what we hold, but no system on the internet is perfectly secure, so please avoid sending sensitive information (such as card numbers) through email or other unsecured channels; the checkout is the only place payment details belong.

Your Rights Under UK Data Protection Law

As a customer in the United Kingdom, the UK GDPR gives you the right to access a copy of the personal data we hold about you, to have inaccurate or incomplete data corrected, to have your data erased, to restrict or object to certain kinds of processing, and to receive your data in a portable format for transfer to another organisation. To exercise any of these rights, email info@evoreller.com — we may need to verify your identity before acting, and we will respond within the timeframes the law sets. If you believe we have mishandled your data, you also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

International Transfers

Because Evoreller is operated from Australia and serves the United Kingdom, your information may be processed in Australia, the United Kingdom or other locations where our service providers, fulfilment partners, payment providers or hosting platform operate. Wherever it travels, we take reasonable steps to ensure it is handled securely and in line with applicable data protection requirements, relying on recognised transfer safeguards where the law requires them.

Changes to This Policy

If we change this policy, the updated version will be posted on this page with a new "Last updated" date, and we will notify you where the law requires it. Continuing to use the Services after an update means the revised policy applies to you.

Contact Information

Store Name: Evoreller
Business Address: 50 Radburn Rd, Hebersham NSW 2770, Australia
Email: info@evoreller.com
Phone: +61 414 532 631
Customer Service Hours: Monday to Friday 9:00 AM – 5:00 PM (AEST); Saturday and Sunday 11:00 AM – 4:00 PM (AEST)

We aim to answer every message within 24 business hours.