Payment Policy
At Evoreller, we want your shopping experience to be safe, simple, and secure. Here’s everything you need to know about how we handle payments.
1. Accepted Payment Methods
We accept all major payment methods available at checkout, including:
- Visa, Mastercard, and American Express
- PayPal
- Apple Pay & Google Pay
- Shop Pay
2. Currency
All prices on evoreller.com are displayed and charged in GBP (£). VAT is included where required by law.
3. Payment Security
All transactions on evoreller.com are encrypted using SSL technology. We do not store your card details — all payments are processed securely through Shopify’s payment gateway.
4. Order Confirmation
Once payment is confirmed, you will receive an order confirmation email. Orders are processed within 1–4 business days (Monday to Friday).
5. VAT & Taxes
Prices displayed to UK customers are inclusive of applicable VAT where required by law. No additional customs duties apply to orders shipped within the United Kingdom.
6. Fraud Prevention
We reserve the right to cancel or refuse any order that appears fraudulent or unauthorised. If your order is cancelled for this reason, you will be notified and fully refunded.
7. Refunds
Approved refunds are returned to your original payment method within 10 business days. For full details, visit our Refund Policy.
8. Contact Us
For any payment-related questions:
📧 support@evoreller.com
📱 +61 414 532 631
🕘 Monday–Friday: 9:00 AM – 5:00 PM AEST
🕚 Weekend: 11:00 AM – 4:00 PM AEST