Billing Terms & Conditions

Last updated: 2 June 2026

These Billing Terms & Conditions govern all purchases made through evoreller.com. By placing an order, you agree to these terms.

1. Pricing

All prices on evoreller.com are displayed in GBP (£) and are inclusive of applicable VAT where required by law. Prices are subject to change without notice. The price charged for your order will be the price displayed at the time of checkout.

2. Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shop Pay

All payments must be made in full at the time of purchase. We do not offer credit or payment plans.

3. Payment Security

All transactions are encrypted using SSL (Secure Socket Layer) technology. Evoreller does not store your card details. All payments are processed securely through Shopify’s payment gateway, which is PCI DSS compliant.

4. Order Confirmation

Once your payment is confirmed, you will receive an order confirmation email. This email confirms that we have received your order and payment. It does not constitute acceptance of your order — acceptance occurs when your order is dispatched.

5. Order Processing

Orders are processed within 1–4 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.

6. Failed or Declined Payments

If your payment is declined, your order will not be processed. Please check your payment details and try again, or contact your bank or payment provider. If you continue to experience issues, contact us at support@evoreller.com.

7. Fraud Prevention

Evoreller reserves the right to cancel or refuse any order that appears fraudulent or unauthorised. If your order is cancelled for this reason, you will be notified and fully refunded within 10 business days.

8. Refunds & Chargebacks

Approved refunds are returned to your original payment method within 10 business days. For full details, see our Return & Refund Policy. If you believe a charge is incorrect, please contact us at support@evoreller.com before initiating a chargeback with your bank.

9. VAT & Taxes

Prices displayed to UK customers are inclusive of applicable VAT where required by law. No additional customs duties apply to orders shipped within the United Kingdom.

10. Currency

All transactions are processed in GBP (£). If your bank account is in a different currency, your bank may apply a conversion fee. Evoreller is not responsible for any currency conversion charges.